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Refer to your company security policy for specifics regarding maintaining and protecting passwords




Security Guideline 

  • Login ID's are not case sensitive and are assigned by your company administrator
  • Passwords are not case sensitive. The length must be between 6 to 16 characters. Any combination of numbers and letters is allowed. Spaces and special characters are not permitted. 
  • Never share your password with anyone.
  • Shared computers - be sure to log off immediately after using this product if you are using a computer station where more than one person uses the computer
  • A different Login ID and Password is used for the IVR (Interactive Voice Response system). This applies to companies who are enrolled in our telephone system enabling staff to do basic functions using a telephone instead of a computer. You can verify your IVR Login ID and Password assigned to you by visiting the "My Profile" page.